The Capacity Code
Your week has five kinds of work. You're treating them as one.
The Capacity Code sorts the work you carry into five Cs, so you can see what belongs with you and what should never reach your desk.
- CreationBuilds the future
- ClientProtects value today
- ConnectionOpens next year's doors
- CommunicationKeeps things moving
- ClericalFills every gap
Busy all week. Nothing moved.
Your inbox is full before nine. By Friday, the work that would actually move the business is sitting exactly where it sat on Monday.
You've tried getting in earlier and blocking out the calendar. It held for about a week.
The trouble isn't your effort. It's the design of your week.
143 decisions in a week. Fewer than 20 needed me.
After rebuilding my own business in 2008 and selling it years later, the tiredness crept back. So I mapped my week: every approval and every half-formed question. There were 143.
As a Lean Six Sigma Master Black Belt, I sorted them like any production line. They fell into five piles. Those five piles became the Capacity Code.
Five kinds of work. Three pillars.
Each C sits inside a pillar, and each pillar deserves a different share of you.
- Pillar 1
Value
CreationClientCreation builds the future and is the first thing to go when the week gets loud. Client work protects value today.
- Pillar 2
Building
ConnectionConnection opens the doors to next year's work. When it goes quiet, growth rests on referrals you can't influence.
- Pillar 3
Control
CommunicationClericalThey keep the business moving and fill any gap you leave. Control them, or they'll control you.
60%+
What it gives you back.
Within six months, over 60% of the work that used to land on me had stopped arriving. Creation got a protected window most mornings, and the team stopped queueing at my door.
The load is still real. You've stopped carrying all of it.
Find out what's really running your week.
About fifteen minutes. Look back over your last ten working days, sort the real work into the five Cs, and count it up. You'll finish with one sentence:
This week my workload was mostly , and almost no .
Your week is the symptom. The design of the business is the cause. Explore SYSTEM →